Our Values & Culture

Our Culture

Our values define who we are and how we do things. By encouraging an environment of respect, understanding and support we can achieve amazing results, both individually and together. When we know and believe in what we do and why we do it, it becomes infectious, in a good way, and drives our success. We have a set of values that we’re all committed to, which shape our company culture.

We put customers first

We know who’s good for us. Our customers’ needs are understood and thought about in every decision we make. We take time to get to know our customers, what makes them tick and keeps them coming back for more.

We love office life

We don’t think offices should be boring places. Many of us spend lots of time in them, which is why we do our very best to make being at work enjoyable and rewarding. We want to make our own office a great place to work and to help our customers to do the same.

We're proud to be different

We are no ordinary bunch of people. We thrive on innovation and originality, encouraging each other to take on new challenges and to show creativity and quick thinking in everything we do with each other and our customers.

We think big, but remember where we came from

Business is not about suits and ties. We think smart and bring big ideas to the table but like to make stuff happen. Like a small business we know each other, remember customers’ names and never forget the small actions that create big value.

We're never done

We fire on all cylinders. We make things better and faster through open minds and teamwork, constantly measuring and changing. Some call it a learning mind set, some call it flexibility, and the Japanese call it kaizen. We call it just another day at the office.

We are go-to people

We are a company full of ‘go to’ people, who not only get things done but also help each other and our customers by being accessible, proactive and accountable for our actions.

All feedback is a gift

It’s all about give and take. We love it when brave and honest people tell us what they think. We are responsible and caring in the way that we share our opinions and this helps us to figure things out and build lifelong relationships with each other and our customers.